Shipping Policy

1. Processing Time

• All orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next working day.

• You will receive a confirmation email once your order has been dispatched.

2. Shipping Rates & Delivery Estimates

• Standard UK delivery: 3–5 business days.

• Express UK delivery: 1–2 business days.

• International delivery: 5–10 business days, depending on destination.

• Shipping charges for your order will be calculated and displayed at checkout.

3. Delivery Areas

• We deliver across the United Kingdom.

• International shipping is available to selected countries.

• If your country is not listed at checkout, please contact our customer service team.

4. Order Tracking

• Once your order has been shipped, you will receive a tracking number via email.

• You can use this number to track your parcel through the courier’s website.

5. Customs, Duties & Taxes

• For international orders, customers are responsible for any customs duties, taxes, or import fees.

• We are not liable for delays caused by customs clearance.

6. Delays

• Delivery times are estimates and may be affected by factors beyond our control (e.g., courier delays, weather conditions, customs).

• We will notify you if there are significant delays.

7. Lost or Damaged Parcels

• If your parcel is lost or arrives damaged, please contact us immediately.

• We will work with the courier to resolve the issue and may offer a replacement or refund.

8. Contact

For questions about shipping, please contact our customer service team: Email: support@yourstore.co.uk Phone: Number +44 7451252185