Terms of Service

1. Introduction

Welcome to Kolloway. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by these terms.

2. Eligibility

• You must be at least 18 years old to purchase from our store.

• By placing an order, you confirm that all information provided is accurate and complete.

3. Orders

• All orders are subject to acceptance and availability.

• We reserve the right to refuse or cancel any order at our discretion.

• Prices are displayed in GBP (£) and include VAT where applicable.

4. Payment

• Payment must be made in full at the time of purchase.

• We accept major credit/debit cards and other payment methods listed at checkout.

• If payment is declined, your order will not be processed.

5. Delivery

• We deliver within the UK and internationally where specified.

• Delivery times are estimates and not guaranteed.

• Risk of loss passes to you upon delivery.

6. Returns and Refunds

• Our Refund and Returns Policy applies to all purchases.

• You have 14 days to cancel online orders under the Consumer Contracts Regulations 2013.

• Faulty goods are covered by the Consumer Rights Act 2015.

7. Intellectual Property

• All content on our website, including text, images, and logos, is the property of Kolloway.

• You may not reproduce, distribute, or exploit our content without prior written consent.

8. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

• Our liability is limited to the purchase price of the product.

9. Privacy

• Your personal data will be handled in accordance with our Privacy Policy and UK GDPR regulations.

• We will not share your information with third parties without your consent, except as required by law.

10. Governing Law

• These Terms of Service are governed by the laws of England and Wales.

• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

• We reserve the right to update or modify these Terms of Service at any time.

• Changes will be posted on our website and will take effect immediately.

12. Contact

For questions regarding these Terms of Service, please contact us at: Customer Service Email: support@yourstore.co.uk Phone: Number +44 7451252185